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Guides / Address on the label

Does my home address have to be on a candle label?

Published 21 September 2026; rules last checked 25 September 2026. A labelling reference, not legal advice.

The label must carry the name, address and telephone number of the supplier, and the supplier is you. That is Article 17(1)(a) of CLP, and the supplier is whoever places the candle on the market (Article 2(26)), so for a maker selling their own candles it is the maker, not the fragrance company. The regulation does not say "home address", "registered address" or "trading address"; it says address. If your business is run from home and has no other address, the address on the label is your home address. GB CLP carries the same text.

Who the supplier is

CLP defines a supplier as any manufacturer, importer, downstream user or distributor placing a substance or mixture on the market (Article 2(26)). A maker who buys fragrance oil and wax and turns them into candles is a downstream user under Article 2(19), and when the candles are sold, given away or sampled, the maker is the one placing that mixture on the market. The fragrance supplier placed a different mixture on the market: the oil. Their name, address and number describe the oil's supply chain, and copying them into the supplier box of a candle label is one of the most common template mistakes we see.

All three, including the telephone number

Article 17(1)(a) lists "the name, address and telephone number of the supplier(s)". The three are cumulative. A website, an email address or a social-media handle can be added as supplemental information under Article 25(3), but none of them stands in for the telephone number, and none stands in for the postal address.

Using an address other than the one you trade from

What the text requires is an address of the supplier. It does not define which address a business with more than one may use, and it says nothing either way about PO boxes, mail-forwarding services or virtual offices. The tool prints whatever address you enter. Before relying on anything other than the address you trade from, ask the authority that enforces CLP where you sell; in Great Britain the Health and Safety Executive is the agency for GB CLP, and in Northern Ireland and the EU it is the national CLP authority. Their answer, not ours, is the one that counts at a market stall or in a complaint.

Small packages: what can move to a tag or the outer pack

Where a package is so small or so shaped that the full label cannot be applied in the way Article 31 requires, Article 29(1) sends you to Annex I, section 1.5.1: the label elements may be provided on a tie-on tag or on an outer packaging (the GB text also lists fold-out labels here). The inner packaging must still carry a minimum set. In GB CLP that is the hazard pictograms, the product identifier and the supplier's name and telephone number. In EU CLP, as reworded from 1 July 2026, it is the pictograms, the signal word, the trade name and the supplier's name and telephone number. Either way, the address is one of the elements that may move to the tag or the outer packaging, and the name and number are not.

Since 1 July 2026 an EU label may also be a fold-out label (Article 31(1)). If you use one, Annex I 1.2.1.6.1 puts the supplier's name, address and phone number on the front page, with the pictograms and the product identifier. Great Britain has not adopted the fold-out label provisions.

Selling into the EU from outside it, since 1 July 2026

Article 4(11), added to EU CLP by Regulation (EU) 2024/2865, says a mixture "shall not be placed on the market unless a supplier established in the Union, which shall be identified on the label, in the course of an industrial or professional activity fulfils the requirements set out in this Regulation". For a maker outside the EU that means the EU label has to name a supplier established in the EU who takes on the CLP duties. It does not change what a maker inside the EU, or in Northern Ireland, puts in the supplier block. The UFI pages for the EU and the UK cover the other duty that changes at the EU border.

Related questions

Can I give an email address or a website instead of a telephone number?

No. Article 17(1)(a) names the three things: name, address and telephone number. An email address or a website may be added, but neither replaces the telephone number, and neither replaces the postal address.

Can I put my fragrance supplier's details in the supplier box instead of mine?

No. The supplier on the label is the person placing the candle on the market, which is you. Your fragrance supplier placed a fragrance oil on the market; the candle is a different mixture and it is yours. Their details belong in your records, not on your label.

Is the rule the same in Northern Ireland and the EU?

Yes. Article 17(1)(a) reads the same in EU CLP, which applies in Northern Ireland, and in GB CLP. The EU adds one thing from 1 July 2026: a supplier established in the EU must be identified on the label of anything placed on the EU market (Article 4(11)).

Does the address have to be on every wax melt in a box?

The label goes on the packaging that immediately contains the mixture, and Article 33(2) requires both the inner and the outer packaging to be labelled unless the outer packaging lets the inner label be clearly seen. Where an inner pack is too small for the full label, Annex I 1.5.1 lets the elements move to a tie-on tag or the outer packaging, keeping at least the pictograms, the product identifier and the supplier's name and telephone number on the inner pack, and in the EU and Northern Ireland since 1 July 2026 the signal word as well. The address is one of the elements that can move.

Tell me if this answer changes

Article 17(1)(a) has not changed since 2008, but the EU's supplier rule is new this year and the small-package rules were reworded in July 2026. If anything here moves, we will email you.

No spam, no account. One email when a rule behind your labels changes. How we handle your address is in the privacy policy.

Sources

  • Regulation (EC) No 1272/2008 (CLP), consolidated 01.05.2026: Articles 2(19), 2(26), 17(1)(a), 29(1) and 33(2); Annex I, sections 1.5.1.1 and 1.5.1.2
  • Regulation (EC) No 1272/2008 as it applies in Great Britain (assimilated law): Articles 17, 29 and 33 and Annex I, section 1.5.1, legislation.gov.uk, text current to 21 May 2026
  • Regulation (EU) 2024/2865: Article 1 point (3)(b) (Article 4(11)), point (13) (Article 29(1)), point (15)(a) (fold-out labels); Annex I points (4) (section 1.2.1.6) and (8) (section 1.5.1.2); Article 2(2) (application from 1 July 2026), read from EUR-Lex on 21 September 2026

The documents this answer rests on. A labelling reference, not legal advice; you remain responsible for your product's labelling.